Trainings

 

2017 TRAININGS

A. Workplace Etiquette: These are guidelines which control the way a professional individual should behave in the work place. The knowledge of these helps an individual in working well with others and to communicate effectively.

At Chase Executive Etiquette Trainings, we handle the following topics under our workplace etiquette Trainings:

  • Email etiquette
  • Cell phone etiquette
  • Knowing the appropriate working attire and the benefits of looking professional on the job.
  • Protocol and social etiquette
  • How to get along and get ahead with better manners at work
  • Do’s and don’ts of interacting with Co workers at work
  • To find out more, please call 07015827737, 08106800850 or send an email to: enquiries@chasexecutive.com



    B. Customer Service: Customer Service Training offers much value to an organization. This is due to the fact that every interaction an organization has with a client ( or potential Client) can affect the business bottom line. Often times, customer service seperates a business that thrives and those that fail; offering increase in profit, increased customer satisfaction, increased customer service skills, and higher employee motivation and engagement .

    Topics to be covered include:

  • Effective communication
  • Handling customer compliant
  • Effective first impression
  • Time management in abusy office
  • How to present a professional appearance and attitude
  • To find out more, please call 07015827737, 08106800850 or send an email to: enquiries@chasexecutive.com



    C. Office Management: This involves the design, implementation, evaluation and maintenance of the process of work within an office or organization in order to maintain and improve efficiency and productivity. This training is targeted mostly for office managers and line managers. Topics to be handled include:

  • Office Administration
  • Information Management
  • Business Documentation
  • Good Writing Skills
  • To find out more, please call 07015827737, 08106800850 or send an email to: : enquiries@chasexecutive.com